We're a local & independent charity.

If you'd like to donate or fundraise for us, please CLICK HERE


If you're interested in volunteering with us, or working for us, up to date information is available here

Household Support Grant

There is extremely high demand for this fund and we have temporarily closed applications while we work through existing claims.

Do you need advice?

Call our "Adviceline" on 0300 3309 037

Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It's not available on public holidays.

If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number - we only use it to send your call to a local adviser if one’s available. We’ll answer as soon as we can - at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

Problem with goods/services you have bought?

Ring our Consumer helpline on 0808 223 1133

Worried about debt?

Debt helpline: 0800 240 4420 or chat online

You can call our debt helpline if you’re having issues with money - for example if you’re struggling to pay your bills.

Calls to 0800 numbers are free from mobiles and landlines

Worried about paying your electricity bill?

Click here

You can get up to date information and advice online at

Are you suffering from abuse or neglect? Is someone you know at risk? Click HERE for information about what to do

General enquiries

We take your data security seriously

You can read our Privacy Policy HERE