If you're worried about energy bills, don't delay, take action today. Talk to us!

We can help you deal with repayments if you owe your suppler money

We could help you get help with your bills, such as Cold Weather payments or Winter Fuel payments

Call us on 01295 221448 oe email advice@cano.org.uk

Do you need help?

Call our national "Adviceline" on 0300 3309 037

Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It's not available on public holidays.

If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number - we only use it to send your call to a local adviser if one’s available. We’ll answer as soon as we can - at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

Problem with goods or services that you have bought? Ring our Consumer helpline on 0808 223 1133

Worried about debt?

You can call our debt helpline if you’re having issues with money - for example if you’re struggling to pay your bills.

Debt helpline: 0800 240 4420 or chat online

Calls to 0800 numbers are free from mobiles and landlines

Our phone services are available 9-5 Mon-Fri. Not available on public holidays.

Get up to date information and advice online at www.citizensadvice.org.uk

Are you suffering from abuse or neglect? Is someone you know at risk? Click HERE for information about what to do

We are a Hate Crime reporting centre. Free advice and support with NO requirement to report the crime to the Police if you don't wish to

We're still here !

Banbury - 01295 221448

Bicester - 01869 321806

Kidlington - 01865 955919

Towcester & Brackley - 01327 227721

You can email us at advice@cano.org.uk

This is Nina

Nina is an example of one of the people we helped. Last year, we saw 102,000 people with more than 405,000 problems. The biggest issues were benefits and tax credits and debt. Other common issues include financial services and capability; employment and housing. Nina’s story shows how we help people solve their problems, and why this is important. You can follow Nina's story through our site pages


if you're interested in volunteering with us or working for us, up to date information is available here

Our team

Trustees, senior management and key contact information is available here

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We're a local & independent charity. If you'd like to donate or fundraise for us, please CLICK HERE

General enquiries

Charity registration number: 1079719. Company number: 3842133

Registered office: Cornhill House 26 Cornhill, Banbury, Oxfordshire, OX16 5NG

Authorised and regulated by the Financial Conduct Authority, FRN: 617496

We take your data security seriously

You can read our Privacy Policy HERE