Assessors help clients find a way forwards

As a partner volunteer assessor, we'll give you all the training you'll need to effectively explore the client's issue with them, give discrete advice as appropriate and help the client decide what they should do next.

Sometimes other agencies say to their clients that they should come to us for advice. Our data tells us that some never manage to do so. Fear of the unknown, not trusting that we'll be impartial or non-judgmental, lacking confidence to go somewhere new, or even believing that we won't be able to help.

By using your existing trust-based relationship with your client, you'll be able to assess the situation and establish next steps without the client having to find the confidence to come and talk to us.

The client will only have to tell their story once, to you.

You'll be able to make further appointments for your client within our specialist service. or signpost to specialist agencies as appropriate.

We'll provide you with comprehensive, anonymised data, to evidence the outcomes you achieve for your clients.

Download our Partner Volunteer Assessor role description