people can sometimes feel foolish or embarrassed talking about, or reporting their experiences, but sadly this means scammers are getting away scot-free

In May this year Citizens Advice conducted an online survey about scams. In the South East, 64% of people in the survey said they had been contacted by someone trying to scam them but only 46% of them spoke to anyone about it.

This is why Citizens Advice launched their “Stop, Talk, Report” initiative in June to raise awareness about scams and prevent more people falling foul to scammers. We have encouraged people to Stop before they act, Report suspected scams, and Talk about their experience via friends and social media.

In reality, all of us can have the bad luck of being targeted with a scam. Our Scams Awareness campaign has seen more people sharing their stories and learning tips to stop scammers from running off with people’s money. Social media plays a large part in this and there have been many recent posts on various sites with people asking others about suspicious activity andsharing their experiences to stop others being scammed.

If you need information about what to do if you are scammed, you can find this in the Consumer section on the National Citizens Advice website www.citizensadvice.org.uk. Here you will find all the information you need including how to check if something is a scam, what to do if you have been scammed, reporting a scam including when to call the police , and how to get help to deal with the effects of being scammed which can be devastating for many people.

Pat Coomber-Wood
Chief Executive Officer