As a precaution, our ‘drop in’ service has been temporarily suspended due to the Corona virus.

We’ve taken this decision to minimise the risk to clients, visitors, staff and volunteers, particularly those with pre-existing health conditions and those aged over 65

Please do not come into the building or leave any paperwork for our staff at reception

For the time being, we will be operating a telephone service only, to respond to your enquiries. Extra advisers have been deployed to operate the telephone helpline during this time.

How to contact us:

Universal Credit:     please call us on:  0800 144 8 444

(Freephone) Mon-Fri 08:00am – 6:00pm

For advice about anything else please call us on: 0300 330 9037

Monday – Friday 10:00am – 4:00pm

Follow us on twitter @CA_NOSN for updates about any further changes to the service.

Online advice, including email and web-chat is available by visiting