Who we are Meet the team Senior Manager: Head of Advice Mary Kelly is Head of Advice and has responsibility for the management and development of Advice Services at Citizens Advice NOSN. Prior to taking on this role Mary was the Chief Officer at Citizens Advice Bicester for 10 years. Mary has worked in the Third Sector for most of her working life. Before moving to Oxfordshire in 2006 she was Chief Executive of North East Charity working with People with Learning Disabilities. Prior to taking this role she was Director of Independent Living Services for a large Regional Charity. She has also worked as an assessor for a number of grant making bodies as well as working as a Court of Protection Visitor and undertaking work for the Office of the Public Guardian. Mary is married with one daughter and lives in Oxford.